FREQUENTLY ASKED QUESTIONS
Typically, for a straightforward project, the delivery and installation process takes approximately 5 working days. Once you have paid a 50% deposit, we will schedule the templating phase. After the fabrication of your worktop begins, it usually takes about 5 days before the installation is completed.
Most companies offer a minimum warranty period of 5 years to ensure your peace of mind and protect your investment.
KT STONE acts as an intermediary, sourcing the best value for your money. However, once the quote has been agreed upon, all communication and coordination will be directly with the supplier who will handle your project.
The payment for your project will be made directly to the supplier, ensuring a smooth and direct transaction.
Certainly! You can request a complimentary sample from our dedicated “Request A Sample” page. Once you have received the sample and are satisfied with it, you can arrange a visit to our showroom to view the complete slab, helping you make an informed decision.
The quote provided is valid for a period of 30 days. It is advisable to review and consider the quote within this timeframe to ensure accuracy and availability.
Ideally, we require your new sink to be present during the templating phase or accurate measurements of the sink. This ensures proper fitting and allows us to make any necessary adjustments or modifications for a seamless installation.